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Data care

What is left out, and who makes the call

Licensing is about the way work happens. It is not about the people your business serves. This is how we keep it that way.

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What never goes in

Certain data never belongs in a license. These are excluded or de-identified before anything is shared:

  • Personal information about clients, patients and customers
  • Credentials, passwords and access keys
  • Account, card and bank numbers
  • Anything you flag as off limits while scoping

De-identification

Where a record is useful but contains personal details, those details can be removed or replaced before the record is shared. The record keeps what it says about the work, and drops who it was about. You agree the approach with us in scoping, along with which details you want taken out.

Questions worth raising in scoping

Scoping is where you draw the lines. Here is what owners commonly ask:

  • Can an entire system, HR or payroll for example, be left out?
  • Can particular clients, projects or mailboxes be excluded?
  • Which personal details are removed, and how is that checked?
  • What date ranges are worth including?

All of these are settled with you before anything is shared.

The records remain with you

A license does not remove your records. They stay with you, and your business keeps running on them. Through License Your Data, our licensing partner, a license gives a buyer the right to use the data you approved.

Changing your mind

Nothing stops you from walking away before signing. If you decide not to go ahead, nothing from your systems is shared. You may also ask us to erase the details you entered in the estimate form. Our privacy policy covers how to ask for that and what we retain to respect it, such as a do not contact record.

Your approval comes first

Without your approval, nothing is shared. You review the proposed scope, adjust it as you see fit, and only the approved part is licensed. Up until you sign, you may stop at any point.

Regulated firms and legal counsel

When your firm follows professional rules, as a law firm, accounting firm or medical practice does, you and your own counsel decide the scope, and client or patient data is excluded. We cannot tell you if licensing is legal for your firm, as we do not give that advice.

No passwords and no originals

Two things never change, whatever you include. Your original files never leave your systems: License Your Data, our licensing partner, prepares a de-identified copy, and only that copy is licensed. And at no step is anyone asked for a password, or given one. An NDA comes first, and nothing goes out until you approve a sample.

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An estimate is free and commits you to nothing.

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